XON Chat
XONChat is a live support software that integrates seamlessly into your website. With built-in CRM, no-code form builder, multilingual support, and real-time visitor tracking, deliver instant personalized support to your customers.
Build real-time connections with your customers
XON Chat transforms your website into a powerful customer support hub. With CRM integration, no-code form builder, and real-time visitor tracking, every conversation becomes a sales opportunity.
Live DemoReduce response time
Cut average first response time by 70% with automated replies and smart routing.
Agent productivity
Multi-conversation management and canned responses increase per-agent efficiency by 40%.
Boost conversion rates
Improve visitor-to-lead conversion with proactive invitations and personalized messages.
CRM integration
Every conversation instantly becomes a CRM record. No customer history is ever lost.
Features
Review the core modules, sample flows and representative screen layouts in one section. Visual areas are currently filled with dummy content.
Instant customer support
Offer visitors fast, personalized support without leaving your site.
- Real-time visitor tracking and proactive chat invitations
- Multi-conversation management from a single screen
- Canned responses and macro templates
- Mobile app for support from anywhere
Demo preview
Every conversation is a record
Conversation history and customer data are automatically synced to your CRM system.
- Automatic customer profile creation
- Sync of conversation history and notes
- Lead scoring and automatic assignment to sales teams
- Integration with XON CRM and popular CRM systems
Demo preview
Form building without code
Build lead capture forms in minutes with the drag-and-drop form designer.
- Drag-and-drop form design interface
- Global forms with multilingual support
- Automatic notifications on form submission
- Automatic data transfer to CRM and email tools
Demo preview
Use cases
XON Chat is suitable for any team looking to centralize and scale customer communication.
Customer support
Increase customer satisfaction by responding to instant queries quickly and with personalized answers. Bring average first response time down to seconds and improve resolution rates by 35 percent. Lighten your support team workload with canned response templates and smart routing.
Lead generation
Collect more potential customers from your website with proactive invitations, smart forms, and behavior-based triggers. Monitor visitor behavior in real time to deliver the right message at the right moment. Boost your conversion rate by 25 percent and strengthen your sales pipeline.
E-commerce
Reduce cart abandonment by 30 percent by providing real-time support during the shopping journey. Offer proactive help on product pages and address hesitations at checkout. Speed up order tracking and return processes through live chat to build lasting customer loyalty.
SaaS products
Accelerate user activation with in-app live support and step-by-step onboarding guidance. Deliver contextual help at critical moments to increase trial-to-paid conversion rates. Route user feedback directly to your product team to shorten development cycles.